Gold Seal Home Care Ltd review this policy regularly and may change this policy without notice. You should check our policy here to ensure that you are up to date with any amendments.
This policy was last updated and is effective from 24/05/2018.
We may collect the following information:
- name and title
- contact information including mobile, landline & email address
- other information relevant to customer surveys and / or offers
What We Do With & How Long We Store The Information We Gather
We require this information to understand your needs and provide you with information, quotations or provide a service.
If you have contacted us and requested information or a quote: The lawful reason we have for processing your information is consent.
In this case we will keep your details on record for a minimum of 3 months and a maximum of 2 years.
Where you decide to purchase goods or enter a contract for products or a service: our lawful reason for processing your data is contract:
As most of our products have a 10 year Guarantee we will hold records for a 10 year period, unless otherwise instructed.
Internal Record Keeping
We may use the information to improve our products and services.
Opt In / Opt Out
We may periodically send a promotional email about new products, special offers or other information which we think you may find interesting using the details you have provided
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure Gold Seal Home Care Ltd have suitable safeguards in place to protect the information we hold on file.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You may choose to restrict the collection or use of your personal information in the following ways:
We will NEVER pass your information to any outside company for marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting and only if you have previously given consent for this to happen.
If you would like to be completely removed from our database please let us know by contacting us at Gold Seal Home Care Ltd, 60-66 Dykehead Street, Queenslie Industrial Estate, Glasgow, G33 4AQ